ETM Communications LTD is a telecommunications company that provides text messaging services to legal entities and individuals through the URL etm-communications.com (which, together with its sub-domains, content, and services, is the “Site”). Our Service allows the creation of text messages, their management, and dispatch to individual recipients, along with the receipt and management of text messages sent from handsets.

You may terminate this Agreement at any time by emailing us at info@etm-communications.com or by sending a message to the support team via Skype. In this case, we will block your Account and refund your balance if it is more than 5 USD, as stated in our Refund Policy. We may terminate or suspend this Agreement by prior email notice to you:

• if you provide us with false personal information and/or you are under 18 (eighteen) years old;
• if you fail to pay money that you owe us;
• if we are required to do so by law or if we believe that you are breaking or may break any applicable law or regulations;
• if you fail to comply with the Terms;
• for scheduled downtime to allow us to make modifications to any service or conduct maintenance;
• if we cannot deliver you the Service due to circumstances beyond our control

Please note that we will not refund or reimburse you any money remaining in your Account if we terminate the Agreement because of your violation of applicable laws and regulations or your material breach of this Agreement.

We don't charge you any subscription fees. You will only pay for the messages you actually sent and the services you used.

• PRE-PAID MODEL: It means you must top up your Account balance before using the Service to ensure you have sufficient credit available within your account. You can transfer us money via the payment processing systems listed in your agreement. Using such systems, your Account can be topped up rapidly within just a few minutes. We are not liable for any losses or damages suffered due to the use of these electronic payment systems. You should contact the support team of the electronic payment system if you cannot make a payment or your payment has failed. 
  You can also request an invoice and make payments to our bank account; in this case, we will add the money to your Account balance within several days after we have received the money or proof of payment. If VAT is applicable, it will be added to the invoices at the relevant rate.
• POST-PAID MODEL: We may sign a Service agreement with some of our customers and switch to a postpaid mode. In these situations we set a credit limit for the customer account prior to them being able to use it.
  The billing period is 1 (one) calendar month and payment due within 7 day of receiving your invoice, unless otherwise stated in the Service Agreement.
  
  We will calculate the amount spent for the billing period by referencing the data recorded or logged by us and not by that recorded or logged by you. Our invoice is final and binding on you. Should you not agree with the invoice, you may dispute it within ten (10) calendar days of the invoice date. If a dispute is not raised within this timeframe, we consider the invoice to be correct and final and you will be liable for the full invoice amount. If VAT is applicable it will be added to the invoices at the relevant rate.
  

ETM Communications only work with USD and EUR. We are not responsible for any currency exchange rate fluctuations or charges.
The currency set for your account during registration cannot be changed afterward.

 If we omit or delay invoicing any sum, we reserve the right to issue an invoice to you at a later date and for which you remain liable and must pay.

Make sure you have the prior consent of subscribers and comply with all applicable laws and regulations whilst using the Services. You undertake that you will not use our Service for any illegal, immoral or improper purpose or in any manner which contravenes applicable laws and codes, the regulatory requirements of the appropriate jurisdiction or mobile operator requirements as they exist and as they change over time.
If you violate such laws and regulations, we may immediately suspend the Agreement, either temporarily or permanently. It may also be terminated without prejudice to any damages that you may be entitled to claim.